Salesforce Certified Sales Cloud Consultant — Question 48

The Cloud Kicks (CK) sales team works with two different types of leads: distributors and retailers. CK's management wants the sales team to follow two different lead qualification processes before converting the lead into an opportunity.

Which three actions should a consultant recommend to meet this requirement? (Choose three.)

Answer options

• A. Create distributor and retailer lead record types.
• B. Create Status picklist values specific to each lead type.
• C. Create retailer and distributor lead processes.
• D. Create a new profile and only assign one lead record type to it.
• E. Add leads to different campaigns based on lead type.

Correct answer: A, B, C

Explanation

The correct answer includes creating distinct lead record types, Status picklist values, and lead processes for both distributors and retailers, which ensures that each category is managed appropriately. Options D and E do not fulfill the requirement of having different qualification processes for each lead type, making them incorrect choices.