Salesforce Certified Sales Cloud Consultant — Question 34

Universal Containers' (UC) sales reps have said there are too many reports and dashboards that are unrelated to their roles which makes it hard to find what is important to them.

What should a consultant recommend that UC use to solve this issue?

Answer options

• A. Custom report types
• B. Enhanced Folder Sharing
• C. Dashboard Filters
• D. Prioritize private folders

Correct answer: B

Explanation

The correct answer is B, Enhanced Folder Sharing, as it allows users to access only the folders that contain reports and dashboards relevant to their roles, thereby reducing clutter. The other options do not address the issue of report and dashboard relevance to sales reps, with custom report types being more about creating reports, dashboard filters focusing on data visualization, and prioritizing private folders not solving the accessibility issue.