Salesforce Certified Sales Cloud Consultant — Question 233

The sales team at Cloud Kicks needs to track the number of retail locations for each of its Leads. Once the Lead is converted, the sales team wants to see the number of retail locations related to its customer. The service team also wants to view this information.
Which two actions should the Consultant take to meet this requirement? (Choose two.)

Answer options

Correct answer: C, D

Explanation

The correct answer is C and D. Creating custom fields on both the Account and Lead objects (C) allows for storing the required data, while mapping the custom field from the Lead to the Account during conversion (D) ensures this information carries over effectively. Options A and B do not directly address the requirement of tracking and transferring the number of retail locations during the lead conversion process.