Salesforce Certified Sales Cloud Consultant — Question 232

Cloud Kicks recently released a custom Action for Competitor Notes, that will prompt sales representatives to provide information about competitors for
Opportunities. The sales representatives reported that even though the Action works well on their desktop, they cannot see the Action on their mobile app.
What is required to fix this problem?

Answer options

• A. Edit the Action to make it available for the mobile app.
• B. Edit the Visualforce to make it available for the mobile app.
• C. Edit the Page Layout to include a custom link to the Action.
• D. Edit the Page Layout to include the Action.

Correct answer: D

Explanation

The correct answer is D because adjusting the Page Layout to include the Action ensures that it is displayed in the mobile app. Options A and B do not address the mobile app visibility directly, and option C only adds a link rather than the Action itself, which is not sufficient for visibility.