Salesforce Certified Sales Cloud Consultant — Question 217

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.

Which option should a consultant recommend to meet this requirement?

Answer options

• A. Analyze the Setup Audit Trail to determine the number of logins per day.
• B. Install the Salesforce Adoption Dashboard from AppExchange.
• C. Create and subscribe to a custom report of active users by role

Correct answer: B

Explanation

The correct answer is B because the Salesforce Adoption Dashboard provides comprehensive insights into user engagement and adoption metrics. Options A and C, while helpful for specific analyses, do not offer the same level of aggregated insight into overall adoption as the dedicated dashboard does.