Salesforce Certified Sales Cloud Consultant — Question 216

Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.

Which functionality should the consultant recommend?

Answer options

• A. Select the Split View option from the My Opportunities list view.
• B. Create a dashboard with reports on My Opportunities.
• C. Develop a new Sales Console app including opportunities.

Correct answer: A

Explanation

The correct answer is A because the Split View option allows sales reps to see multiple opportunities and their details simultaneously without excessive navigation. Option B, while useful for visualizing data, requires more clicks to access the reports. Option C involves creating a new application, which is more complex and not necessary for simply viewing opportunities.