Salesforce Certified Sales Cloud Consultant — Question 214
Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?
Answer options
- A. Some opportunities associated with these accounts are owned by other users.
- B. Sharing rules for Opportunities are set to a public group for managers.
- C. The user is a member of an Account Team with Read/Write access on Opportunities.
Correct answer: A
Explanation
The correct answer is A because opportunities that the sales rep cannot edit are owned by other users, which is consistent with the Public Read Only model. Options B and C do not apply since the sales rep's access is limited by ownership, not by sharing rules or Account Team permissions.