Salesforce Certified Sales Cloud Consultant — Question 213

Cloud Kicks uses a custom object named GumShoe. GumShoe is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. They want to easily generate new GumShoe records from their phones by using the Salesforce Mobile App.
What should a Consultant recommend to meet the requirements?

Answer options

• A. Create a Quick Action.
• B. Create a Lightning Component for mobile.
• C. Create a custom Process Builder process.
• D. Create a custom hyperlink to a related list.

Correct answer: A

Explanation

The correct choice is A, as creating a Quick Action allows users to easily add new GumShoe records directly from the Salesforce Mobile App. Options B and C would require more complex implementations that are not as user-friendly for mobile users, while option D does not provide a direct way to create new records.