Salesforce Certified Sales Cloud Consultant — Question 190

Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to pilot users. The pilot users are unable to view the Lead Score field on the Lead record page.

Which two steps should the consultant take to fix this issue? (Choose two.)

Answer options

Correct answer: A, B

Explanation

The correct steps involve assigning the Sales Cloud Einstein permission set (A) and adding the Lead Score field to the Lead Page layout (B) to ensure visibility. Options C and D do not address the immediate issue of the field not being displayed on the Lead record page.