Salesforce Certified Sales Cloud Consultant — Question 19
Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team.
Which solution should the consultant recommend?
Answer options
- A. Customer Community
- B. Lightning Platform
- C. Lightning Components
- D. Salesforce Mobile Sites
Correct answer: A
Explanation
The Customer Community is designed to facilitate public access and interaction, making it ideal for allowing visitors to submit information requests. The Lightning Platform and Lightning Components are more technical solutions that do not directly address the need for a user-friendly public-facing site. Salesforce Mobile Sites focuses on mobile access rather than general website functionality.