Salesforce Certified Sales Cloud Consultant — Question 182
When emails are synched into Salesforce by Einstein Activity Capture, how are the emails matched to Salesforce Lead and Contact record data?
Answer options
- A. Matching is based on standard Email and custom fields with a type of Email.
- B. Matching is based on the standard Email field.
- C. Matching is based on Last Name and the standard Email fields.
- D. Matching is based on First Name, Last Name and the standard Email fields.
Correct answer: B
Explanation
The correct answer is B because Einstein Activity Capture matches emails specifically using the standard Email field alone. Options A, C, and D incorrectly suggest that additional fields or criteria are involved in the matching process.