Salesforce Certified Sales Cloud Consultant — Question 181

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary three months ago and wants to gain insight into usage and data quality.

Which two options should a consultant recommend to meet this requirement? (Choose two.)

Answer options

• A. Download and analyze the Setup Audit Trail to determine number of new records per day.
• B. Install the Salesforce Adoption Dashboard from the AppExchange.
• C. Create a custom report of active users by role and set up a weekly report subscription.
• D. Create a custom report type using Account > Duplicate Record Set to identify potential duplicates.

Correct answer: B, D

Explanation

The correct answer, B, is appropriate because the Salesforce Adoption Dashboard provides insights into user adoption and data quality, making it a valuable tool for the requirement. Option D is also correct as it helps identify duplicates, which is crucial for maintaining data integrity. Options A and C, while useful for tracking user activity, do not directly address the overarching needs for insights into usage and data quality as effectively as the selected answers.