Salesforce Certified Sales Cloud Consultant — Question 168

Universal Containers (UC) deployed Sales Cloud three months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for account executives.

How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

Answer options

• A. Create a custom report type to show the use of mobile devices by users in the last three months.
• B. Track sales results month-over-month for the last three months to show an increase in the average order size.
• C. Leverage Visualforce to show the use of mobile devices by users during the last three months.
• D. Create a report to show the volume of opportunities created in the last three months compared to a year ago.

Correct answer: D

Explanation

Option D is correct because it directly compares current performance metrics with historical data, providing insight into how mobile usage has impacted opportunity creation. Options A and C focus on mobile device usage but do not provide a direct measurement of Sales Cloud's impact on business outcomes. Option B, while tracking sales results, does not specifically address mobile adoption.