Salesforce Certified Sales Cloud Consultant — Question 167

Cloud Kicks wants its sales operations team to place orders for United States customers in Sales Cloud. The sales ops team needs to calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.

What should the consultant recommend to meet the requirement?

Answer options

• A. A spreadsheet with formulas
• B. A screen flow for orders
• C. An app from the AppExchange
• D. A formula field on the Order object

Correct answer: D

Explanation

The correct answer, D, is suitable because a formula field on the Order object can dynamically calculate sales tax based on current tax regulations. Options A and C may not provide real-time updates for changing tax laws, while option B does not inherently include tax calculations.