Salesforce Certified Sales Cloud Consultant — Question 126

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization-wide defaults (OWD) for Contact are set to 'Controlled by Parent'.

Which solution should the consultant recommend to meet this requirement?

Answer options

• A. Add the Sharing button to the page layout so sales reps can share Contacts as needed.
• B. Use Apex Managed Sharing to automatically share any new Contacts.
• C. Change the Contact OWD to Private and create sharing rules to grant visibility.
• D. Set up Account Teams with defaults for each sales rep.

Correct answer: D

Explanation

The correct answer, D, is appropriate because setting up Account Teams allows for specific visibility and access for the assigned sales ops specialists and sales engineers to the correct Accounts. Option A does not provide a proactive solution for access control, while B relies on automation that may not cover all scenarios. Option C would restrict visibility too much and may not align with the existing structure.