Salesforce Certified Sales Cloud Consultant — Question 121

Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.

What are two actions a consultant can take to meet the requirement? (Choose two.)

Answer options

• A. Set organization-wide defaults for opportunities to Public Read-Only.
• B. Set opportunity access on the role to View All opportunities associated with their accounts.
• C. Set Territory Management to grant Read access to opportunities owned by others.
• D. Set organization-wide defaults for opportunities to Private.

Correct answer: B, C

Explanation

The correct actions are B and C. Option B allows sales users to see all opportunities related to their accounts, which is necessary for their role, while option C allows them to access opportunities owned by others, ensuring they can collaborate effectively. Options A and D are incorrect because they either open up access too broadly or restrict it too much, which does not meet the requirement of limited access.