Salesforce Certified Sales Cloud Consultant — Question 112

The shipping department at Universal Containers is responsible for sending product samples as part of the sales process. When an opportunity moves to the
`sampling` stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity.
How can this requirement be met using a workflow email?

Answer options

• A. Create it on the opportunity using a Visualforce email template.
• B. Create it on the opportunity product using a Visualforce email template.
• C. Create it on the opportunity product using an HTML email template.
• D. Create it on the opportunity using an HTML email template.

Correct answer: D

Explanation

The correct answer is D because creating the email on the opportunity allows for the inclusion of all relevant opportunity details, including the products. Options A and B are incorrect as they utilize Visualforce, which is not necessary for this requirement, and option C does not meet the need for an opportunity-based email.