Salesforce Certified OmniStudio Consultant — Question 32

A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier.
The process requires the following actions:
Allow the user to select one or more energy products from a list
Get current energy usage data from an external system via an API
Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements? (Choose three.)

Answer options

• A. DataRaptor Post Action
• B. Post to Object Action
• C. Radio Input
• D. Multi-select Input
• E. HTTP Action

Correct answer: A, B, D

Explanation

The correct choices are A, B, and D. DataRaptor Post Action (A) is essential for saving data back to Salesforce, while Post to Object Action (B) facilitates the creation of leads. Multi-select Input (D) allows users to choose multiple energy products, fulfilling the requirement for product selection. Options C and E are not suitable because Radio Input (C) does not allow multiple selections, and HTTP Action (E) is not directly related to storing the data in Salesforce.