Salesforce Certified OmniStudio Consultant — Question 31

A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
Allow the user to enter contact and address information
Require the user to enter age, gender, and optionally income bracket
Compute a discount percentage per product based on the customer data provided
Save the list of suggested products including discounts
Which tools should the consultant use to design a solution that meets these requirements? (Choose three.)

Answer options

Correct answer: B, C, E

Explanation

The correct tools to use are OmniScript, Expression Sets and Decision Matrices, and FlexCard. OmniScript provides a guided user experience to collect the necessary customer information, while Expression Sets and Decision Matrices handle the computations for discounts based on customer data. FlexCard is used to display the recommended products effectively. Integration Procedures and OmniOut do not directly contribute to the specific requirements outlined in the question.