Salesforce Certified OmniStudio Consultant — Question 33

Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and account fields from Salesforce.
According to best practice, what data source should be used?

Answer options

Correct answer: B

Explanation

The correct answer is B, Integration Procedure, as it allows for the integration of multiple data sources seamlessly, which is essential for combining API data and Salesforce fields. REST and Streaming API are not designed for this specific purpose, while DataRaptor Extract is typically used for extracting data rather than integrating multiple sources.