Salesforce Certified Marketing Cloud Administrator — Question 41

Northern Trail Outfitters only has enough licenses for their staff. A campaign manager is out on parental leave.
How should they create a new user to fill in?

Answer options

• A. Clone the campaign manager’s user to a new user.
• B. Disable the campaign manager’s user and create a new user.
• C. Deactivate the campaign manager’s license and assign it to a new user.

Correct answer: B

Explanation

The correct answer is B because disabling the campaign manager’s user account allows the organization to free up a license without losing any data. Cloning the user (A) would not resolve the license issue, and deactivating the license (C) might not be necessary if the user is simply on leave.