Salesforce Certified Experience Cloud Consultant — Question 75

Dreamscape Flowers (DF) is a well-known global brand with a large network of partners in various regions. DF currently has a number of manual processes with varied complexity. Some of these processes involve partner lifecycle management that DF is looking to automate as part of a broad digital transformation initiative.

In what three ways can Salesforce Partner Relationship Management (PRM) help DF? (Choose three.)

Answer options

• A. Providing reports and dashboards access to partners
• B. Digitizing historical content
• C. Preventing channel conflict
• D. Helping partners manage their payments and file taxes
• E. Automating partner onboarding process

Correct answer: A, C, E

Explanation

Salesforce Partner Relationship Management (PRM) can assist Dreamscape Flowers by providing partners with access to reports and dashboards (A), which enhances transparency and collaboration. It also helps in preventing channel conflict (C) by ensuring that partners have clear guidelines and territories. Additionally, automating the partner onboarding process (E) streamlines integration into the system. The other options, such as digitizing historical content (B) and managing payments and taxes (D), do not directly relate to the core functionalities that PRM offers.