Salesforce Certified Business Analyst — Question 8

The business analyst (BA) at Northern Trail Outfitters is writing user stories about a Case creation feature within Service Cloud for an upcoming sprint. This feature overlaps with another feature that is being developed in the current sprint. The BA is working with the technical team to identify metadata dependencies across features to prevent overwriting before the release.
What should the BA use?

Answer options

• A. Setup Audit Trail
• B. Change Sets
• C. Version control

Correct answer: C

Explanation

The correct answer is C, as version control systems help manage changes and track dependencies across features, ensuring that conflicts do not occur. Options A and B do not provide the necessary functionality for tracking changes and dependencies between features, making them less suitable for this task.