Salesforce Certified Business Analyst — Question 7

The business analyst (BA) at Universal Containers is meeting with business leaders to elicit and document functional requirements specifications related to its new Salesforce implementation. The BA will also document the functionality this system should provide so it can be developed into a work item.
What is the name of this documentation type?

Answer options

Correct answer: A

Explanation

The correct answer is A, User story, which captures the requirements from the user's perspective and is essential for agile development. Option B, Business analysis plan, refers to the overall strategy for conducting the analysis, while option C, Use case, describes specific interactions between a user and the system but does not focus on the functional requirements in the same user-centered way as a user story.