Salesforce Certified Business Analyst — Question 9

After the first round of user acceptance testing for a Sales Cloud project, the business analyst discovered that a high number of test cases failed.
What is a possible reason why the test cases failed?

Answer options

Correct answer: A

Explanation

The correct answer is A, as missing test script details can lead to incomplete or inaccurate test scenarios, resulting in failures. Options B and C are less likely to be direct causes of test case failures, as missing test result details typically only affect reporting and not the execution of the tests, while missing access details would prevent testing from occurring rather than cause a failure of existing test cases.