Salesforce Certified Business Analyst — Question 75

Universal Containers has just been notified by authorities that govern the shipping industry of new regulatory requirements. To comply, there are several existing processes built on Salesforce that will need to change. A business analyst (BA) will help describe the additional business needs imposed by the new regulations.
Which type of document should the BA prepare?

Answer options

• A. Current state analysis
• B. Audit log
• C. Gap analysis

Correct answer: C

Explanation

The correct answer is C, Gap analysis, as it helps identify the differences between the current state and the desired state required by the new regulations. A Current state analysis (A) only describes the existing processes without outlining necessary changes, and an Audit log (B) records actions taken but does not focus on compliance needs.