Salesforce Certified Business Analyst — Question 12

A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story:
"As a sales team manager, I want the ability to access reports on Sales Cloud to evaluate if the team’s daily activities are meeting the set goals."
Which acceptance criteria is most appropriate for this user story?

Answer options

• A. Able to click the Run button on sales reports
• B. Able to view the sales team's reports
• C. Able to monitor the sales team's performance

Correct answer: B

Explanation

The correct answer, B, is appropriate as it directly addresses the sales team manager's need to access reports, which is the core of the user story. Option A focuses on a specific action without addressing the overall goal of report access, while option C deals with performance monitoring, which is not explicitly stated in the user story.