Salesforce Certified AI Specialist — Question 14

Universal Containers wants to utilize Einstein for Sales to help sales reps reach their sales quotas by providing AI-generated plans containing guidance and steps for closing deals.
Which feature should the AI Specialist recommend to the sales team?

Answer options

• A. Create Account Plan
• B. Find Similar Deals
• C. Create Close Plan

Correct answer: C

Explanation

The correct answer is C, 'Create Close Plan,' as this feature specifically provides actionable steps and guidance to help sales reps close deals effectively. The other options, while useful, do not focus on the end process of closing a deal, which is the primary goal in this scenario.