Salesforce Administrator — Question 534
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, are captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers sometimes receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?
Answer options
- A. Include the warranty Expiration Date field on the mobile page layout.
- B. Add a validation rule to ensure the Expiration Date field is populated.
- C. Use a formula as the default value of the warranty Expiration Date field.
- D. Create a formula field to display 1 year from the warranty purchased.
Correct answer: C
Explanation
The correct answer is C because using a formula to set the default value for the warranty Expiration Date field allows for automatic calculation based on the purchase date, ensuring accuracy. Option A does not capture the expiration date; it only displays the field. Option B would require manual input, which is not efficient. Option D displays a date but does not allow for adjustments if a longer warranty is granted.