Salesforce Administrator — Question 456

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?

Answer options

• A. Use a process to update the account when it is edited.
• B. Set up a scheduled process in Process Builder.
• C. Configure a scheduled flow in Flow Builder.
• D. Create a workflow rule with an outbound message.

Correct answer: D

Explanation

The correct answer is D because a workflow rule with an outbound message can be triggered to send data when certain conditions are met, which is suitable for this automated counting process. Options A, B, and C do not specifically provide the scheduled automation needed for this weekly task.