Project Management Professional (PMP) — Question 992
A new major project is starting that consists of two interconnected subprojects. One of the subprojects was assigned to a contractor who commits to submitting biweekly status reports and attending weekly integration meetings. Halfway through the project, the contractor stops participating in the meetings and does not submit the reports. Their excuse is that these activities are consuming too much time.
How should the project manager handle this situation?
Answer options
- A. Assess the situation as a risk and reach out to the contractor to check the origin of this resistance.
- B. File a claim for not fulfilling the contract terms in accordance with alternative dispute resolution.
- C. Remind the contractor to join the meetings and submit their report as this is their commitment.
- D. Compromise with the contractor to only attend the weekly meetings without submitting the reports.
Correct answer: A
Explanation
The correct answer is A because assessing the situation as a risk and engaging the contractor is essential to understand their challenges and address them constructively. Option B is too extreme at this stage, as it involves legal action without attempting resolution first. Option C may not effectively resolve the underlying issue, and option D undermines the project's requirements by allowing the contractor to neglect their reporting duties.