Project Management Professional (PMP) — Question 991

A project manager is part of a distributed team. The project team is using a product backlog, but due to an excessive workload, the backlog items are not very detailed. In the retrospective, a couple of new team members are raising the issue of knowledge transfer inside the team.

What should the project manager do?

Answer options

• A. Organize knowledge-sharing workshops and ask one of the senior team members to facilitate them.
• B. Hire a technical writer to document the work completed to date and develop a handover document.
• C. Ensure that formal email communication is used when more information is needed to understand the work done.
• D. Ask the team to outline their expectations and confirm with them the approach to use for knowledge transfer.

Correct answer: D

Explanation

The correct answer is D because it empowers the team to express their needs and agree on a knowledge transfer approach, fostering collaboration. Options A and B, while beneficial, do not directly address the team's immediate concerns about knowledge transfer. Option C is less effective as it relies on formal communication rather than engaging the team in a collaborative discussion.