Project Management Professional (PMP) — Question 970

A project manager regularly sends out project progress reports. However, there have been a few complaints from stakeholders who expressed that the communication does not meet their needs.

What should the project manager do?

Answer options

• A. Communicate the project details to the stakeholders.
• B. Introduce a separate stakeholder engagement meeting.
• C. Analyze the communication needs of the stakeholders.
• D. Communicate progress more frequently to the stakeholders.

Correct answer: C

Explanation

The correct answer is C because analyzing the communication needs of the stakeholders allows the project manager to tailor the information to meet their expectations. Option A does not address the complaints directly, while option B may not be necessary if the communication can be improved without additional meetings. Option D may lead to information overload if the content still doesn't meet stakeholder needs.