Project Management Professional (PMP) — Question 971

A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.

What should the project manager do to gain an understanding of the cause for the resource's refusal?

Answer options

• A. Speak with their colleague.
• B. Communicate with their supervisor.
• C. Speak directly with the resource.
• D. Organize a team meeting.

Correct answer: C

Explanation

The correct answer is C because speaking directly with the resource allows the project manager to understand their concerns and objections firsthand. Options A and B involve third parties who may not have the complete picture, and option D may not address the specific issue if it is not relevant to the whole team.