Project Management Professional (PMP) — Question 942

A project team member does not submit the project status report on time. The team member is frustrated about being required to complete the report. The team member believes that the report does not reflect the reality of the project, has too many pages, and will not be read by stakeholders.

What should the project manager do?

Answer options

• A. Review the requirements of the report with the team member to redefine its purpose.
• B. Instruct the team member to provide the report and document this in the performance review.
• C. Reassign the report to another team member to prepare and submit it as requested.
• D. Escalate to the team member's functional manager that the report was not submitted as requested.

Correct answer: A

Explanation

The correct answer is A because reviewing the requirements with the team member can help clarify the report's purpose and address their frustrations, potentially improving future submissions. Option B does not address the root cause of the issue, while C may not resolve the underlying problem with the team member's attitude towards the report. Option D escalates the issue without attempting to resolve it collaboratively.