Project Management Professional (PMP) — Question 934

A company is transitioning from a predictive approach to an agile approach. A project manager is assigned to the first pilot with an inexperienced team. Due to an unexpected event, the whole team is asked to work remotely. During the second sprint, the project manager starts to notice a lack of commitment from the team members.

What should the project manager do in this situation as a servant leader?

Answer options

• A. Coach team members to increase their engagement and collaboration.
• B. Request an exception to allow the team to return to work on-site.
• C. Force the team to attend the daily standups to gather the project status.
• D. Allow the team to address the problem as a self-organized team.

Correct answer: A

Explanation

The correct answer is A, as a servant leader should focus on coaching and supporting the team to enhance their engagement and collaboration, especially in a challenging remote environment. Option B is not viable since returning on-site may not be possible; Option C is counterproductive as forcing attendance can further diminish morale; Option D may not provide the necessary guidance the inexperienced team needs to address their commitment issues.