Project Management Professional (PMP) — Question 930

A project manager is acting as a servant leader and is struggling to make deadlines on a critical roadway construction project that is falling behind schedule due to a low-performing team. In order to get the project back on track, what should the project manager do first?

Answer options

• A. Empower the team members to conduct their job activities and hold each person accountable to improve the schedule.
• B. Notify the project sponsor that the team is underperforming and request additional resources to compress the schedule.
• C. Contact each team member to inform them that further schedule slips will not be tolerated by the project sponsor.
• D. Begin holding daily meetings to assign each team member discrete tasks with specific due dates.

Correct answer: A

Explanation

The correct answer, A, focuses on empowering the team, which encourages ownership and accountability, essential for improving performance. Option B may provide temporary relief but doesn't address the root cause of the issue. Option C creates a negative atmosphere and may demotivate the team, while option D micro-manages the team instead of fostering their independence and problem-solving abilities.