Project Management Professional (PMP) — Question 819

A few stakeholders missed the session that was conducted to validate project alignment with organizational strategy and expected business value. For this reason, their inputs were not collected. This is the root cause of some conflicts in the decision-making process.

What should the project manager do first to resolve this situation?

Answer options

• A. Recognize and understand the conflict.
• B. Reschedule the session.
• C. Apply risk assessment techniques.
• D. List alternative courses of action.

Correct answer: A

Explanation

The correct answer is to recognize and understand the conflict, as this is essential in addressing the underlying issues caused by the missing stakeholder inputs. Rescheduling the session (B) may help gather their input, but it does not address the existing conflict. Applying risk assessment techniques (C) and listing alternative courses of action (D) are also important, but they come after understanding the conflict.