Project Management Professional (PMP) — Question 802

A project manager is leading a digital transformation project in a large geographically distributed organization. During the execution phase, the project team noticed that the organization's employees and heads of departments have different perceptions and expectations of the project and its outcome. The project manager is afraid that it may impact the project's success.

Which two actions can the project manager do to resolve this issue? (Choose two.)

Answer options

• A. Foster stakeholder engagement in order to improve communication.
• B. Discuss the issue with the project sponsor in order to handle it efficiently.
• C. Share the project objectives to ensure they are properly digested.
• D. Insist on face-to-face meetings in order to understand the real concerns.
• E. Proceed as planned as these situations are quite common in large projects.

Correct answer: A, C

Explanation

The correct answers, A and C, focus on enhancing communication and ensuring that all stakeholders clearly understand the project objectives. Engaging stakeholders helps bridge perception gaps, while sharing objectives ensures alignment. Options B and D, while potentially helpful, do not address the broader communication needs effectively, and option E is dismissive of the issue, risking project success.