Project Management Professional (PMP) — Question 774

An agile project is approaching its first release date, and the product will be supported by the operations team. To ensure proper support for the product, what should the project manager do?

Answer options

• A. Engage an external consultancy to assemble supporting documents and coordinate the knowledge transfer.
• B. Propose a workshop with the operations team to outline all requirements of the new software and how to properly support it.
• C. Ensure the operations team has representation in the planning and review meetings and that there are support requirements in the backlog.
• D. Create and prioritize a support manual on the product backlog to ensure adequate knowledge transfer.

Correct answer: C

Explanation

The correct answer, C, emphasizes the importance of involving the operations team early in the planning and review stages, ensuring that support requirements are addressed in the backlog. Options A and D focus on external resources and documentation rather than direct collaboration with the operations team. Option B suggests a workshop but lacks the ongoing integration of the operations team in the project process.