Project Management Professional (PMP) — Question 773

A customer asks the project manager about opportunities to create business value. What should the project manager do first in order to provide the customer with an appropriate response?

Answer options

• A. Meet with the sponsor to review the business case.
• B. Examine the business value throughout the project.
• C. Meet with the product owner to review the backlog.
• D. Ask the team to organize a spike to identify more value.

Correct answer: A

Explanation

The correct answer is A because meeting with the sponsor allows the project manager to understand the strategic goals and business case, which is essential for identifying opportunities for value creation. Options B, C, and D focus on examining existing processes or planning, but they do not directly address the customer's request for insights on business value.