Project Management Professional (PMP) — Question 656

A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project.

What should the project manager do to alleviate the stakeholders’ concerns?

Answer options

• A. Schedule a kick-off session to explain the problems of the project and gain approval and support.
• B. Demonstrate the performance indexes and recommend corrective actions to the stakeholders.
• C. Send communications for clarification so there is a full understanding about the situation.
• D. Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders.

Correct answer: B

Explanation

The correct answer is B because demonstrating the performance indexes provides stakeholders with concrete data and shows a proactive approach to addressing the issues. Option A is not effective as it focuses on gaining approval rather than solving the problems. Option C, while clarifying the situation, does not provide actionable solutions. Option D shifts responsibility to the sponsor rather than directly addressing the stakeholders' concerns.