Project Management Professional (PMP) — Question 654

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

Answer options

• A. Interview the most resistant team members to persuade them to try to accept an agile approach.
• B. Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
• C. Brainstorm with the team to understand the specifics of the team’s project and to identity possible alternative approaches for the team.
• D. Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.
• E. Meet with management to explain the team’s resistance to the agile approach and request that they formally ask the team to implement agile.

Correct answer: B, C

Explanation

The correct answers, B and C, focus on equipping the team with the necessary understanding of agile practices and exploring alternative methodologies together, which can help ease the transition. Options A and E do not address the need for education or collaboration, and option D assumes the team is ready to manage agile processes without first understanding them.