Project Management Professional (PMP) — Question 611

A project manager is managing a hybrid project. A stakeholder has directly contacted a team member and has requested a change. Due to the request, the team member was distracted from their work, which caused a loss in productivity

What should the team member do?

Answer options

• A. Inform the scrum master so that the change can be discussed directly with the stakeholder.
• B. Inform the scrum master regarding the stakeholder's request for a change and the impact this has had on productivity
• C. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the project manager.
• D. Inform the stakeholder that the correct procedure for new requirements is to provide it directly to the change control board (CCB).

Correct answer: C

Explanation

The correct answer is C because it emphasizes the proper protocol for handling new requirements, which is to communicate directly with the project manager. Option A does not address the proper chain of communication, while option B, although informative, does not guide the stakeholder correctly. Option D misdirects the stakeholder to the CCB instead of the project manager.