Project Management Professional (PMP) — Question 552

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.

What should the project manager do?

Answer options

• A. Implement the communication tools used by other project teams.
• B. Escalate the issue to the sponsor and ask them to decide.
• C. Inform the project team to continue using the current tools.
• D. Discuss this with the project team and select the appropriate tools.

Correct answer: D

Explanation

The correct answer is D because involving the project team in the decision-making process ensures that their needs and preferences are considered, leading to a more effective collaboration tool choice. Option A may not meet the specific needs of this team, while B shifts responsibility away from the project manager, and C ignores the team's expressed concerns about efficiency.