Project Management Professional (PMP) — Question 551

A team member shares with their functional manager some negative details about the performance of another team member that was discussed during the retrospective. The project manager finds out about this discussion.
What two actions should the project manager take? (Choose two.)

Answer options

Correct answer: B, D

Explanation

The correct actions are B and D. Meeting with the entire team to review ground rules about safe environments reinforces trust and proper communication. Speaking with the team member about what can be shared outside the team provides clarity and prevents future breaches of confidentiality. The other options may not directly address the issue of maintaining a safe team environment or clarifying communication boundaries.