Project Management Professional (PMP) — Question 528

A stakeholder on a project has a reputation for being easily angered and unreasonably difficult on projects. The project manager would like to minimize the impact of the stakeholder's behavior on the development team.
What training should the project manager choose for their team to help with this situation?

Answer options

• A. Communication training
• B. Negotiation training
• C. Emotional intelligence training
• D. Agile training

Correct answer: C

Explanation

Emotional intelligence training is the most suitable choice as it equips team members with skills to manage their emotions and understand others', which can help in dealing with a difficult stakeholder. Communication training and negotiation training may improve interactions but do not specifically address emotional responses. Agile training focuses on project management methodologies rather than interpersonal dynamics.