Project Management Professional (PMP) — Question 490

A project manager has been assigned to lead an IT project to store information on sold lottery tickets. During the project execution, a failure in the system caused
10 numbers to be sold two times. This happened during the month of greatest demand because the prize was the highest of the year. The project team is concerned that one of those tickets could be the winner.
What should the project manager do first?

Answer options

• A. Reassure the sponsor by explaining the probability of this risk materializing is extremely low.
• B. Carry out tests to verify that the system does not fail again due to the high occurrence of events.
• C. Review the list of risks to verify that this issue was considered and execute the detailed action plan.
• D. Inform the sponsor about the issue and make a request for sufficient funds to be made available.

Correct answer: C

Explanation

The correct answer is C because reviewing the risk list allows the project manager to determine if this issue was foreseen and to follow the appropriate plan of action. Option A minimizes the risk without taking corrective measures, option B focuses on future prevention rather than addressing the current issue, and option D suggests seeking funds without first understanding the risk management plan.