Project Management Professional (PMP) — Question 442

A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled, the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.
What should the project manager do next?

Answer options

• A. Communicate with the vendor and project team and explore possibilities for resolving the issue
• B. Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract
• C. Escalate to management and prepare for project closure by canceling the contract with this vendor
• D. Adjust the project schedule to accommodate the current development progress of the vendor

Correct answer: A

Explanation

The correct answer is A because proactive communication with the vendor and project team can lead to potential solutions for the delivery issue. Waiting for the vendor to fail, escalating to management, or adjusting the schedule without a resolution are not effective immediate steps to address the problem.