Project Management Professional (PMP) — Question 440

A project is comprised of team members who are not engaged and committed to project success.
What should the project manager do to address this situation?

Answer options

• A. Contact the project sponsor to request approval to release the current team and hire replacement personnel
• B. Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution
• C. Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude
• D. Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary

Correct answer: B

Explanation

The correct answer is B because engaging with team members to understand their concerns fosters communication and collaboration, which can lead to improved commitment. Option A is not ideal as it bypasses the potential for team development, while C could create resentment without addressing the root cause. Option D is passive and does not actively seek to resolve the lack of engagement.